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Consumer Protection: FCCPC To Ensure service Providers Adhere To Laws

THE Federal Competition and Consumer Protection Commission (FCCPC) says it will ensure service providers comply to its laws for transparency and effective consumer protection.
Dr Adamu Abdullahi, the Acting Executive Vice Chairman of FCCPC, said this in a statement in Abuja on Wednesday.
Abdullahi reiterated that compliance with the law, and lawful requests under the law were vital to economic and market stability and protection of consumers.
He said the Commission would continue to enforce the law in a fair and humane manner for both consumers and businesses.
Abdullahi said that FCCPC would not tolerate any action that would weaken the regulatory framework or encourage others to violate the law as that would lead to consumers exploitation.
The acting executive vice chairman said the Commission had dragged a generator company, Mikano International Limited to court for obstruction of their investigations.
He said the company was also charged for failure to comply with legitimate requests in order to frustrate investigations.
”The charges are with respect to the company’s actions during the execution of the search warrant.
”The Commission proceeded in the investigation and investigatory efforts including securing the order because of a high prioritisation of the electricity industry from a primary production and alternative sources standpoints.
”Power, and the cost thereof, is vital and critical to businesses, households, particularly small businesses and vulnerable households and any practice(s) that exploits or negatively affects consumers is of concern.
”That investigation is currently at various stages.
”The charges alleged violations of Sections 28(5), 33, 110 and 111 of the Federal Competition & Consumer Protection Act (FCCPA) which provide and mandate companies to comply and be transparent in investigative procedures,” he said.
Abdullahi said the Commission recognised the prevailing hardship experienced by consumers and business operators, saying that compliance to lawful requests would bring about market stability.

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